Refund policy

For sanitary and hygiene reasons, no return or exchange.

• Jayashree Traditions is not directly liable for products damaged or lost while in transit.
• Mandatory Unboxing Video: To qualify for a replacement or refund for damaged items, you must record a continuous, unedited video of  opening the package.
• The video must clearly show the unopened outer courier packaging, the shipping label, and the initial removal and inspection of the damaged item.
• Claim Window: You must email this video along with your order number to our support team within 48 hours of delivery.
• Without a clear, unedited product opening video, we cannot process a damage claim or approach our shipping carriers for compensation.

Any questions or concerns please contact us.

Customer satisfaction is our priority.